Effective immediately, Oak View Group (OVG) and the MassMutual Center announce that all Food and Beverage point of purchases throughout the Arena and Convention Center will now be cashless.  Cashless forms of payment include credit and debit cards. Make sure you keep your ID, credit and/or debit cards separate from your mobile phone.  
Click here for a list of food & beverage options.

If necessary, guests may bring strollers for an infant/small child to events in the Arena and Convention Center. Please note you may not leave strollers in the aisles, stairwells, or exits. MassMutual Center is not responsible for any lost, stolen, or damaged strollers. Any bags under or on top of the stroller will need to be opened for inspection by security. You must remove the child from the stroller and fold the stroller when going up or down stairs or escalators.  

Convention Center Carpark

The new Convention Center Carpark located adjacent to the MassMutual Center is now open to the public!!!

A few notes:

1. This is a PAID garage. Click Here For Daily Rates & Event Parking Rates
2. Entrances & Exits are located on Harrison Avenue & Dwight Street
3. There is a street-level walkway that leads from the garage, across Bruce Landon Way, and will empty onto the sidewalk of Bruce Landon Way in front of the box office.
4. Although open and operating, there will still be construction activities in and around the garage as the construction is still ongoing. Please follow all signage and direction provided by garage attendants. 

Please note: Bruce Landon Way is partially shut down due to the construction of the new garage, so there is no thru traffic. There is, however, limited ADA parking on Dwight St, State St, and Court St. 

For Other Parking Options

The MGM parking garage is the closest, about a block away, and is free. Please park, take the elevator to the casino floor, and follow the floor arrow signs stating The Under 21 Expressway to the MassMutual Center. This will bring you through the casino (without entering the casino floor) to an exit. Upon exiting, the MassMutual Center will be across the street to your left. 

For a map of available parking, please click here

Please excuse our appearance as the MassMutual Center property and areas around us undergo construction. As we prepare for the future, we've created a map to assist you in locating ADA parking spots adjacent to the facility. ADA parking can be found on Court St., Dwight Street and State Street. Parking alternatives are also offered by the Springfield parking Authority and MGM Springfield. *ADA parking availability is subject to change – for questions regarding your specific event please contact the MassMutual Center Box Office*

• No Bags, backpacks, or brief cases except for: 
           1. Clutch/Purse no larger than 5"x 7"        
           2. Medical Bag        
           3. Diaper Bag (with child in attendance)
• Cameras with interchangeable/detachable lens or external flash (No Professional Photography)
• Audio/Visual Recording Devices (includes GoPro, Google Glass, Spectacles, etc.)
• Selfie Sticks, Tripods, Monopods
• Outside Food, Beverage, or Alcohol
• Cans, Metal/Glass/Plastic Containers, Bottles, or Flasks (empty or sealed bottles included)
• Laptops, Tablets, Personal Computers, or Two-Way Radios
• Weapons, Firearms, Pepper Spray, Pocket Knives or Mace
• Illegal Drugs or Substances
• Flammable Liquids, Aerosol Cans, or Permanent Markers
• Flashlights, Laser Pointers, Flares, or Fireworks
• Noise Making Devices (i.e. Air Horns, whistles, bells, vuvuzelas, etc.)
• Balloons, Balls, Projectiles, or Optical Illusions
• Skateboards, Segways, Scooters, Rollerblades, Bicycles, Hover boards, and Helmets
• Coolers, Ice Chests, Folding Chairs, or Pointed-Tip Umbrellas
• Flowers (unless otherwise permitted by Tour Production)
• Seat Cushions or Booster Seats
• Patrons Without Shoes or Shirt
• Masks, Chains, or Studded Belts/Bracelets
• Drones (without prior written consent from MassMutual Center Management)
• Animals or Pets (accommodations made for trained, harnessed, and housebroken service animals)
• Unapproved Pamphlets, Handouts, Ads, or Flyers without prior consent from Arena Management
• Clothing, garments, or signs displaying explicit language, profanity, or derogatory characterization toward any person(s)
• Signs, Flags, or Banners exceeding 11” x 17” or attached to a pole/stick. Signs must be relevant to event. Signs may not contain or display obscene or offensive language and/or pictures as determined by MassMutual Center Management. Management reserves the right to prohibit or remove a sign or banner at any time. 

IMPORTANT - PLEASE READ:

ASSUMPTION OF RISK: The Venue operates and maintains its premises to protect against the exposure of the COVID-19 virus in accordance with federal and state guidelines. As noted by government health officials, complete isolation from the virus is impossible.  Accordingly, the Venue cannot and does not promise to eliminate the risk of exposure to COVID-19 and cannot and does not promise that the Ticket Holder will not contract COVID-19. The Ticket Holder acknowledges that the Venue has informed him/her that the Venue is not risk-free, that it is possible that the Ticket Holder may contract COVID-19 during his/her presence at the Venue, and that Ticket Holder freely chooses to enter and/or reside in the Venue with awareness of the associated risks.