The White Claw Lounge

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The White Claw Lounge is the perfect upgrade to your ticket purchase. You'll get access to exclusive amenities including:

• Premium Entrance
• Private Restrooms
• Private Bar & Concessions
• Crowd-free Merchandise Shopping
• Enjoy The White Claw Lounge Amenities Before and During the show!


• Please note, this is an add-on experience NOT a ticket to the event. Your White Claw Lounge purchase must accompany a ticket to the Santana concert.


• Ages 21+
• Capacity is limited
• The entrance to the lounge is under Section 24
• The White Claw lounge is accessible from the floor of the arena

• One (1) premium reserved ticket
• Limited edition Santana lithograph
• Exclusive Santana merchandise item
• Collectible laminate to remember your evening

BUY NOW!

*Locations may vary by venue, see specific dates for details.

All packages are NON-REFUNDABLE. All sales are final. You must bring a valid PHOTO ID matching the PURCHASER NAME on this order. Those who cannot present a photo ID matching the PURCHASER name on the order will be turned away. You may be required to sign a waiver & release of liability. If you have any questions regarding the ticket portion of your purchase or have not received your confirmation email, please email mmcticketoffice@mgmspringfield.com OR CALL (413)787-6600. Santana VIP Packages CANNOT BE RESOLD. All package elements will be rendered invalid if resold. Please check with the venue directly for any age restrictions. If you have ACCESSIBLE needs: please call or email our customer service representatives as soon as you have placed your order, and we will do our best to accommodate your needs based on availability. If you have any questions about VIP packages please email info@vipnation.com or call 888-458-8297

• One (1) premium reserved ticket
• Limited edition Santana lithograph
• Exclusive Santana merchandise item
• Collectible laminate to remember your evening

BUY NOW!

*Locations may vary by venue, see specific dates for details

All packages are NON-REFUNDABLE. All sales are final. You must bring a valid PHOTO ID matching the PURCHASER NAME on this order. Those who cannot present a photo ID matching the PURCHASER name on the order will be turned away. You may be required to sign a waiver & release of liability. If you have any questions regarding the ticket portion of your purchase or have not received your confirmation email, please email mmcticketoffice@mgmspringfield.com OR CALL (413)787-6600. Santana VIP Packages CANNOT BE RESOLD. All package elements will be rendered invalid if resold. Please check with the venue directly for any age restrictions. If you have ACCESSIBLE needs: please call or email our customer service representatives as soon as you have placed your order, and we will do our best to accommodate your needs based on availability. If you have any questions about VIP packages please email info@vipnation.com or call 888-458-8297

• One (1) Price Level 2 ticket
• Limited edition Santana lithograph
• Exclusive Santana merchandise item
• Collectible laminate to remember your evening

BUY NOW!

*Locations may vary by venue, see specific dates for details.

All packages are NON-REFUNDABLE. All sales are final. You must bring a valid PHOTO ID matching the PURCHASER NAME on this order. Those who cannot present a photo ID matching the PURCHASER name on the order will be turned away. You may be required to sign a waiver & release of liability. If you have any questions regarding the ticket portion of your purchase or have not received your confirmation email, please email mmcticketoffice@mgmspringfield.com OR CALL (413)787-6600. Santana VIP Packages CANNOT BE RESOLD. All package elements will be rendered invalid if resold. Please check with the venue directly for any age restrictions. If you have ACCESSIBLE needs: please call or email our customer service representatives as soon as you have placed your order, and we will do our best to accommodate your needs based on availability. If you have any questions about VIP packages please email info@vipnation.com or call 888-458-8297

The Civic Center Parking Garage is currently closed and under construction on Bruce Landon Way. Parking options are available with the Springfield Parking Authority along with MGM Springfield.  Click here for directions and more information.

Click here for other Preferred Parking Partners

A limited number of accessible parking spaces are available on Bruce Landon Way and Dwight Street on a first-come, first-served basis.  You will be required to show your accessible vehicle hang tag or have the accessbile plate on your vehicle in order to gain access to these spaces.

Should these locations reach full capacity by your time of arrival to the MassMutual Center and you still require accessible parking, city street accessible spaces will be available on a first-come, first-served basis.

• No Bags, backpacks, or brief cases except for: 
           1. Clutch/Purse no larger than 5"x 7"        
           2. Medical Bag        
           3. Diaper Bag (with child in attendance)
• Cameras with interchangeable/detachable lens or external flash (No Professional Photography)
• Audio/Visual Recording Devices (includes GoPro, Google Glass, Spectacles, etc.)
• Selfie Sticks, Tripods, Monopods
• Outside Food, Beverage, or Alcohol
• Cans, Metal/Glass/Plastic Containers, Bottles, or Flasks (empty or sealed bottles included)
• Laptops, Tablets, Personal Computers, or Two-Way Radios
• Weapons, Firearms, Pepper Spray, Pocket Knives or Mace
• Illegal Drugs or Substances
• Flammable Liquids, Aerosol Cans, or Permanent Markers
• Flashlights, Laser Pointers, Flares, or Fireworks
• Noise Making Devices (i.e. Air Horns, whistles, bells, vuvuzelas, etc.)
• Balloons, Balls, Projectiles, or Optical Illusions
• Skateboards, Segways, Scooters, Rollerblades, Bicycles, Hover boards, and Helmets
• Coolers, Ice Chests, Folding Chairs, or Pointed-Tip Umbrellas
• Flowers (unless otherwise permitted by Tour Production)
• Seat Cushions or Booster Seats
• Patrons Without Shoes or Shirt
• Masks, Chains, or Studded Belts/Bracelets
• Drones (without prior written consent from MassMutual Center Management)
• Animals or Pets (accommodations made for trained, harnessed, and housebroken service animals)
• Unapproved Pamphlets, Handouts, Ads, or Flyers without prior consent from Arena Management
• Clothing, garments, or signs displaying explicit language, profanity, or derogatory characterization toward any person(s)
• Signs, Flags, or Banners exceeding 11” x 17” or attached to a pole/stick. Signs must be relevant to event. Signs may not contain or display obscene or offensive language and/or pictures as determined by MassMutual Center Management. Management reserves the right to prohibit or remove a sign or banner at any time. 

IMPORTANT - PLEASE READ:

ASSUMPTION OF RISK: The Venue operates and maintains its premises to protect against the exposure of the COVID-19 virus in accordance with federal and state guidelines. As noted by government health officials, complete isolation from the virus is impossible.  Accordingly, the Venue cannot and does not promise to eliminate the risk of exposure to COVID-19 and cannot and does not promise that the Ticket Holder will not contract COVID-19. The Ticket Holder acknowledges that the Venue has informed him/her that the Venue is not risk-free, that it is possible that the Ticket Holder may contract COVID-19 during his/her presence at the Venue, and that Ticket Holder freely chooses to enter and/or reside in the Venue with awareness of the associated risks.

The entrance for this event will be at the Convention Center located on the corner of Main Street & Bruce Landon Way.