Assisted Listening Devices (ALDs) are available to patrons upon request. Please visit the guest information podium between Section 1-2 on the concourse level.

Accessible Seating is available on a first come first served basis. Wheelchair and companion seats are available on all levels and can be accessed by elevator. Should you or your guest require accessible seating please ask an usher for assistance when you arrive for the event.

Convention Center Carpark

The new Convention Center Carpark located adjacent to the MassMutual Center is now open to the public!!!

A few notes:

1. This is a PAID garage. Click Here For Daily Rates & Event Parking Rates
2. Entrances & Exits are located on Harrison Avenue & Dwight Street
3. There is a street-level walkway that leads from the garage, across Bruce Landon Way, and will empty onto the sidewalk of Bruce Landon Way in front of the box office.
4. Although open and operating, there will still be construction activities in and around the garage as the construction is still ongoing. Please follow all signage and direction provided by garage attendants. 

Please note: Bruce Landon Way is partially shut down due to the construction of the new garage, so there is no thru traffic. There is, however, limited ADA parking on Dwight St, State St, and Court St. 

For Other Parking Options

The MGM parking garage is the closest, about a block away, and is free. Please park, take the elevator to the casino floor, and follow the floor arrow signs stating The Under 21 Expressway to the MassMutual Center. This will bring you through the casino (without entering the casino floor) to an exit. Upon exiting, the MassMutual Center will be across the street to your left. 

For a map of available parking, please click here

Please excuse our appearance as the MassMutual Center property and areas around us undergo construction. As we prepare for the future, we've created a map to assist you in locating ADA parking spots adjacent to the facility. ADA parking can be found on Court St., Dwight Street and State Street. Parking alternatives are also offered by the Springfield parking Authority and MGM Springfield. *ADA parking availability is subject to change – for questions regarding your specific event please contact the MassMutual Center Box Office*

• No Bags, backpacks, or brief cases except for: 
           1. Clutch/Purse no larger than 5"x 7"        
           2. Medical Bag        
           3. Diaper Bag (with child in attendance)
• Cameras with interchangeable/detachable lens or external flash (No Professional Photography)
• Audio/Visual Recording Devices (includes GoPro, Google Glass, Spectacles, etc.)
• Selfie Sticks, Tripods, Monopods
• Outside Food, Beverage, or Alcohol
• Cans, Metal/Glass/Plastic Containers, Bottles, or Flasks (empty or sealed bottles included)
• Laptops, Tablets, Personal Computers, or Two-Way Radios
• Weapons, Firearms, Pepper Spray, Pocket Knives or Mace
• Illegal Drugs or Substances
• Flammable Liquids, Aerosol Cans, or Permanent Markers
• Flashlights, Laser Pointers, Flares, or Fireworks
• Noise Making Devices (i.e. Air Horns, whistles, bells, vuvuzelas, etc.)
• Balloons, Balls, Projectiles, or Optical Illusions
• Skateboards, Segways, Scooters, Rollerblades, Bicycles, Hover boards, and Helmets
• Coolers, Ice Chests, Folding Chairs, or Pointed-Tip Umbrellas
• Flowers (unless otherwise permitted by Tour Production)
• Seat Cushions or Booster Seats
• Patrons Without Shoes or Shirt
• Masks, Chains, or Studded Belts/Bracelets
• Drones (without prior written consent from MassMutual Center Management)
• Animals or Pets (accommodations made for trained, harnessed, and housebroken service animals)
• Unapproved Pamphlets, Handouts, Ads, or Flyers without prior consent from Arena Management
• Clothing, garments, or signs displaying explicit language, profanity, or derogatory characterization toward any person(s)
• Signs, Flags, or Banners exceeding 11” x 17” or attached to a pole/stick. Signs must be relevant to event. Signs may not contain or display obscene or offensive language and/or pictures as determined by MassMutual Center Management. Management reserves the right to prohibit or remove a sign or banner at any time.